Level 1 · Basic3 Days
Secure Digital Foundation
RM3,000 / company
- Business website
- SEO and security
- Management dashboard
- Deployment and admin access
SME Digital Transformation Programme Proposal · 2026
10 Days.
Build. Secure.
Deploy. Operate.
Each company builds and deploys a secure website, commerce platform, business system and AI capability.
Programme documents
LEARN → BUILD → SECURE → DEPLOYWorking systems. Not classroom-only training.
10 DaysBuild to handover
3 LevelsChoose what you need
10 CompaniesMinimum cohort
Go-LiveSystems deployed
Modular participation
Start where your company is ready.
Companies may choose Basic only, Basic + Intermediate, or the full programme. Companies may enter a later level if they already possess equivalent digital capabilities and pass the relevant readiness assessment.
Level 2 · Intermediate3 Days
E-Commerce Website / Commerce System
RM3,000 / company
- Catalogue and SKU structure
- Cart and checkout
- Order workflow
- Deployment and training
Level 3 · Advanced4 Days
Business System + AI
RM5,000 / company
- Selected operating modules
- Automation and integrations
- AI-assisted operations
- Testing and deployment
No forced upgrade path. Level 2 requires a commerce-ready website; Level 3 requires compatible business data and systems. Existing platforms may be assessed instead of repeating earlier levels.
InfrastructureYear 1: RM500 / companyYear 2+: RM1,000 / year
Initial AI deploymentRM1,200 / companyYear 1 only
Domain + external servicesNot includedQuoted separately
Full transformation journey
Website → Commerce → System → AI
Each stage adds a working capability. Day 10 completes final testing, deployment, demonstration, administrator training and handover.
01
Secure Website
Days 1–3 · Website, SEO, security and dashboard
02
E-Commerce Website / Commerce System
Days 4–6 · Catalogue, checkout and orders
03
Business System
Days 7–10 · Modules, automation and AI
10
Final Testing + Deployment + Demo + Handover
Testing, training and 30/60/90-day roadmap
Every company presents a deployed system and receives an implementation roadmap.
Days 1–3 · Secure Digital Foundation
Day 1: Business discovery, website plan, SEO structure, HTTPS, secure access, validation, backup and logging.
Day 2: Build the company website, responsive pages, enquiry flow and content management.
Day 3: Build the KPI dashboard, test, deploy and train the administrator.
Days 4–6 · E-Commerce
Day 4: Product, category, SKU, customer journey and order architecture.
Day 5: Catalogue, cart, checkout, stock display and order capture.
Day 6: Payment connection where applicable, testing, deployment and training.
Days 7–10 · Business System + AI
Day 7: Process mapping, roles, database, modules and integrations.
Day 8: Build selected modules such as CRM, inventory, sales, finance, HR, tasks, SOPs, documents or reporting.
Day 9: Add automation, AI agents, data queries, notifications and APIs.
Day 10: Test access, data, integrations, backups and production deployment.
Day 10 · Demo, Handover + Roadmap
Final integration, end-to-end testing, system presentation, administrator training and deployment verification.
Each company receives a 30-day, 60-day and 90-day roadmap.
Programme schedule and delivery format
Build by day. Support by night.
Each module starts on Friday at 3:00 pm. Main implementation runs from 10:00 am to 6:00 pm, followed by an optional Agent and self-test session from 8:00 pm to 10:00 pm.
Daily timing
Day 1 starts Friday
Friday · 3:00–10:00 pmModule opening, discovery, setup and guided Agent session.
10:00 am–12:30 pmGuided build and business implementation.
12:30–1:30 pmLunch break.
1:30–3:30 pmHands-on development and system configuration.
3:30–4:00 pmBreak.
4:00–6:00 pmTesting, refinement and facilitator review.
6:00–8:00 pmDinner and rest.
8:00–10:00 pmAgent session, self-test and facilitator clinic.
The final day ends at 6:00 pm. There is no night session on the last day.
Delivery model
Guided when needed
01
AI Agent session
Use the Agent to draft, build, analyse, test and refine system components.
02
Self-test
Each company validates its own content, workflow, access, data and output.
03
Facilitator support
Facilitators provide reference, troubleshooting, security review and practical guidance.
04
Quality gate
Deployment proceeds only after the company completes the relevant testing checklist.
Level 1 · 3 DaysFriday opening + two build days
Level 2 · 3 DaysFriday opening + two commerce days
Level 3 · 4 DaysFriday opening + three system days
Day 10Demo, handover and roadmap · ends 6 pm
Detailed daily itinerary
Open each day to see the work plan.
Every day combines guided implementation, Agent support, self-testing and facilitator guidance. Click a day to expand the schedule.
Module 1 · Level 1 Basic · Day 1 · Friday · Website Foundation + SEO + Security
3:00–3:30 pm: Welcome, company goals and programme setup.
3:30–5:00 pm: Business discovery: profile, products, customers, workflow and digital requirements.
5:00–6:00 pm: Sitemap, website structure, SEO architecture, titles, keyword structure and content plan.
6:00–8:00 pm: Dinner and rest.
8:00–9:15 pm: Agent-assisted planning: draft website structure, SEO titles, content prompts, HTTPS/security baseline, secure access architecture and backup/logging plan.
9:15–10:00 pm: Self-test and facilitator review of the foundation plan.
Module 1 · Level 1 Basic · Day 2 · Website Development + Content
10:00 am–12:30 pm: Build homepage, company profile and navigation.
12:30–1:30 pm: Lunch.
1:30–3:30 pm: Build product/service pages, contact page and enquiry form.
3:30–4:00 pm: Break.
4:00–6:00 pm: Mobile layout, branding, images and content refinement.
6:00–8:00 pm: Dinner and rest.
8:00–10:00 pm: Agent-assisted content improvement, self-test and facilitator clinic.
Module 1 · Level 1 Basic · Day 3 · Dashboard + Basic Business Management
10:00 am–12:30 pm: SEO foundation, HTTPS, secure login, roles and access control.
12:30–1:30 pm: Lunch.
1:30–3:30 pm: Build KPI dashboard and connect website data.
3:30–4:00 pm: Break.
4:00–6:00 pm: Functional, mobile, security and administrator testing.
6:00–8:00 pm: Dinner and rest.
8:00–10:00 pm: Deployment checklist, Agent troubleshooting, self-test and facilitator quality gate.
Module 2 · Level 2 Intermediate · Day 4 · Friday · E-Commerce Architecture
3:00–3:30 pm: Review Level 1 foundation and commerce objectives.
3:30–5:00 pm: Product categories, SKU, pricing and stock structure.
5:00–6:00 pm: Customer journey and order workflow.
6:00–8:00 pm: Dinner and rest.
8:00–9:15 pm: Agent session: map catalogue and order architecture.
9:15–10:00 pm: Self-test and facilitator scope review.
Module 2 · Level 2 Intermediate · Day 5 · Catalogue & Commerce Functions
10:00 am–12:30 pm: Build product catalogue, categories and product detail pages.
12:30–1:30 pm: Lunch.
1:30–3:30 pm: Build cart, checkout and customer details.
3:30–4:00 pm: Break.
4:00–6:00 pm: Order capture, stock display and basic order administration.
6:00–8:00 pm: Dinner and rest.
8:00–10:00 pm: Agent-assisted product content, customer journey self-test and facilitator clinic.
Module 2 · Level 2 Intermediate · Day 6 · Integration & Deployment
10:00 am–12:30 pm: Customer, order and administrator workflow.
12:30–1:30 pm: Lunch.
1:30–3:30 pm: Payment integration where applicable and notifications.
3:30–4:00 pm: Break.
4:00–6:00 pm: End-to-end testing and production deployment preparation.
6:00–8:00 pm: Dinner and rest.
8:00–10:00 pm: Checkout self-test, Agent troubleshooting and facilitator deployment review.
Module 3 · Level 3 Advanced · Day 7 · Friday · System Architecture
3:00–3:30 pm: Business system objectives and scope confirmation.
3:30–5:00 pm: Process mapping, manual task review and user roles.
5:00–6:00 pm: Database, module and integration planning.
6:00–8:00 pm: Dinner and rest.
8:00–9:15 pm: Agent session: turn process maps into system requirements.
9:15–10:00 pm: Self-test and facilitator architecture review.
Module 3 · Level 3 Advanced · Day 8 · Operational Modules
10:00 am–12:30 pm: Build selected module such as CRM, inventory, sales, finance or HR.
12:30–1:30 pm: Lunch.
1:30–3:30 pm: Add tasks, SOP, documents, procurement or customer management.
3:30–4:00 pm: Break.
4:00–6:00 pm: Dashboard, reporting and data structure review.
6:00–8:00 pm: Dinner and rest.
8:00–10:00 pm: Agent-assisted module refinement, self-test and facilitator clinic.
Module 3 · Level 3 Advanced · Day 9 · AI, Automation & Integration
10:00 am–12:30 pm: Workflow automation, notifications and smart routing.
12:30–1:30 pm: Lunch.
1:30–3:30 pm: AI agent, business data queries and AI-assisted support.
3:30–4:00 pm: Break.
4:00–6:00 pm: API and external system integration.
6:00–8:00 pm: Dinner and rest.
8:00–10:00 pm: AI output review, self-test and facilitator safety guidance.
Module 3 · Level 3 Advanced · Day 10 · Final Testing + Deployment + Demo + Handover · No Night Session
10:00 am–12:30 pm: Module, user access and integration testing.
12:30–1:30 pm: Lunch.
1:30–3:00 pm: Data validation, security, backup review and production deployment.
3:00–3:30 pm: Break.
3:30–5:00 pm: Company system presentation, live demo and administrator training.
5:00–6:00 pm: Deployment verification and 30/60/90-day roadmap.
Commercial summary
One clear Year 1 total.
Programme, infrastructure and third-party costs are shown separately.
Full 10-day programme · Per company
Standard full programme + Year 1 infrastructure
RM11,500
RM11,000 full programme + RM500 Year 1 infrastructure. Optional AI deployment is separate.
See implementation exampleLevel 1 · BasicRM3,000
Level 2 · IntermediateRM3,000
Level 3 · AdvancedRM5,000
Standard infrastructure · Year 1RM500
Optional Initial AI Model DeploymentRM1,200
Year 2 onwards
Infrastructure only: RM1,000 / company / year.
AI model: Not included. Select a compatible provider or model separately.
Future AINNA-managed model subscriptions will be priced separately when commercially available.
Infrastructure only: RM1,000 / company / year.
AI model: Not included. Select a compatible provider or model separately.
Future AINNA-managed model subscriptions will be priced separately when commercially available.
Excluded: domain, payment gateway and transaction fees, AI/LLM/API usage, third-party subscriptions, premium licences, extra storage and non-standard compute or GPU requirements.
Year 2 AI freedom
No vendor lock-in.
Year 2 infrastructure does not include an AI model. Companies may add the managed AI package or use their own compatible provider.
- Infrastructure only: RM1,000 / company / year
- AI model: Not included
- AI model selection and pricing are separate
- AI/API usage charges remain separate
The RM1,200 initial deployment fee applies only in Year 1. From Year 2 onwards, each company selects its preferred compatible model or provider. Pricing is determined by the selected model and commercial offering.
Programme outcomes
Built for daily operations.
01
Deployed foundation
A secure, searchable website with administrator access.
02
Digital revenue
A commerce workflow for products, customers and orders.
03
Connected operations
Selected modules, dashboards, automation and AI.
MTDC × AINNA context
Institutional delivery for SME implementation.
Prepared for stakeholder discussion, scope confirmation and approval.
Reference context
Technology, learning and implementation.
MTDC provides the technology-centre context. Existing UPM SME initiatives support the learning context. AINNA provides the secure build, deployment and AI systems pathway.
Choose the right starting point.
Build one module now. Expand when the business is ready.
AINNA Agent AI for SMEs
Your digital team, running on your server.
Each participating SME can be supported by AI Agents hosted through the AINNA server and connected to the company’s approved digital systems. The Agent acts as an operational support layer: assisting, checking, routing and automating work.
01
Digital Operations Assistant
The Agent can help organise enquiries, prepare responses, summarise business information and route tasks to the right workflow.
See how it supports SMEs ↗02
Business Data Assistant
With approved access, the Agent can help query dashboards, retrieve business information, prepare reports and highlight operational issues.
View the NeuralOps approach ↗03
Automation & Workflow Assistant
The Agent can support repetitive workflows such as notifications, task routing, document preparation, customer follow-up and internal knowledge search.
Explore Agent-enabled workflows ↗Important: The Agent is not an unrestricted replacement for staff. Access, permissions, data boundaries, human review and security controls are configured with the SME and facilitator.
Programme at a glance
One page. One source of truth.
The programme comprises 10 delivery days across three modular implementation blocks. Dates are confirmed with the programme organiser; the blocks do not necessarily run as 10 consecutive calendar days.
10
Delivery days
3 + 3 + 4 delivery days.
3
Programme levels
Basic, Intermediate and Advanced.
RM11,000
Full programme
Per company, before optional AI deployment.
10
Minimum per level
Participating companies per programme level.
Delivery output: Each participating company builds, deploys and operates its own working digital business system, not just classroom knowledge.
Proposal readiness
Prepare well. Deploy responsibly.
01
What companies take home
- Working website and SEO foundation
- Security baseline and admin access
- Dashboard or commerce capability
- Selected business modules and automation
- Production deployment, training and documentation
- 30/60/90-day implementation roadmap
02
What companies prepare
- Company information and brand assets
- Product/service details and images
- Existing domain and system information
- Business process and required data
- Staff/admin representative
- Authorised payment/API information where applicable
Do not publish or share passwords on this page.
03
Scope and quality gates
- Scope confirmed before build
- Selected modules only
- Functional and mobile testing
- Access, security and data validation
- Backup and deployment verification
- AI output, permissions and human review
Custom work outside agreed modules may require separate quotation.
Modular participation: Companies may choose Basic only, Basic + Intermediate, or the full programme. A company may enter a later level if it has compatible systems and passes the relevant readiness assessment. No forced upgrade path.
